NETGEAR provides networking products that connect people, power businesses. As well as advancing the way we live. Robust, reliable WiFi is something we all take for granted. Whether it is in our homes, businesses or public places. We simply can’t function without it.
It might be a silent necessity. There are no shortage of complaints to the concierge or reception if WiFi access is not up to scratch in the hospitality sector.
NETGEAR says hotels, restaurants and entertainment venues, particular smaller ones, are losing significant custom. This is through a lack of understanding when it comes to customers’ wireless expectations. Also through a belief that solutions are difficult and costly.
The team needed to develop a campaign that would make owners and managers sit up and take action. Berkeley conducted research into the opinions of 500 venue owners/managers and 2,000 of the people they serve. The findings would fuel PR and marketing for six months, arming sales teams with content from which to start conversations and secure customers.
Berkeley identified a huge disconnect between the value that venues place on WiFi for their own operations and offering it as a service for customers.
As a result of the campaign, NETGEAR experienced:
The campaign amassed 72 pieces of coverage with a total OTS of 10,617,427 and social media followers rose, with LinkedIn followers increasing by 200 per cent within the first month of the campaign.
, All, Tech PR